TERMS & CONDITIONS
1) PAYMENT
1.1 Payment must be paid up front upon the issuance of the invoice. This will secure the date for filming your wedding. A down payment of 50% must be paid initially to secure the date. A second invoice will be issued and the second 50% must be paid at least 4 weeks prior to the wedding date.
1.2 For any additional hours on the day a separate invoice will be issued in the days following your wedding. Any additional edits or video creations will be invoiced during the editing process. Additional invoices must be paid prior to receiving your wedding video(s).
2) RATES & TIMES
2.1 We tend to charge by the selected package. Overtime or any additional out of contract amendments will be charged hourly.
2.2 A full day of editing, filming, animation or pre-production refers to work carried out by Cameron Carroll. Any additional members of crew required will be outlined as additional costs and subject to an admin fee or prep time. The Diamond package allows for the hiring of an additional videographer.
2.3 One full day of filming refers to: Up to 10 hours for the Silver package, up to 12 hours for the Gold and up to 12 hours for the Diamond. The minimum for a Bespoke package is 8 hours at £500 including travel time to and from site of wedding.
2.4 Each project is priced depending on a number of variables, including: the intensity of the shoot and pressure or responsibility of the work. Pricing is based on our competition rates and considers industry standard fees. Overheads such software subscription, equipment maintenance and upkeep are factors used to determine our current rates.
2.5 We are within our right to increase / decrease our rates at any time but will not make pricing modifications after you have booked with us. This does not include Expenses & Extra Costs (see section 4).
3) CANCELLATION & POSTPONEMENT
3.1 The Client may cancel this contract at any time by giving written notice to Highland
Wedding Films but in doing so shall forfeit any monies paid. Cancellation less than 4 weeks before the wedding will result in the payment in full becoming due. All cancellations must be in writing.
3.2 If poor weather hinders a shoot, we will do our best to work with the parameters in which we are presented. If we don’t feel it is appropriate to shoot due to unsafe weather for the purposes of travel or filming on site, we reserve the right to cancel. If the team are in place and able to work, but the Client cancels the shoot, the Client will be liable.
3.3 In the event of a ‘force majeure’ where we are prevented from working, we are not liable for any breach in contract. Such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves, floods, war or acts or threats of terrorism.
3.4 Our shoot and edit time is non-refundable.
3.5 If we cannot attend due to illness, accident, or emergency then we will try to have your wedding captured by reaching out to trusted fellow videographers who may be able to cover your day. If they cannot and filming can't take place, then a refund will be submitted to you along with our sincerest apologies.
3.6 If the hired in contractor for the Diamond package can no longer attend, then all steps will be taken to find a replacement. If this cannot be done, then the package will be changed to the Gold package and the difference in pricing returned to the Client.
4) EXPENSES & EXTRA COSTS
4.1 General expenses incurred during the project, such as travel, accommodation and food shall be paid for by the Client. If expenses are likely to be significant, we may require the Client to pay the full amount of the expected expense in advance.
4.2 Reasonable accommodation must be provided if the wedding is in a location that makes travel home for any of the videographers in attendance unfeasible. This will be discussed on a case-to-case basis.
4.3 The Client must provide a meal for the videographers which can be eaten whilst the wedding party and guests are eating.
4.4 Travel mileage is charged at fixed flat rate of 0.45p per mile, per vehicle. Travel mileage does not apply within 50 miles of Inverness City Centre. Mileage after 50 miles will be included in the invoice.
4.5 Digital expenses such as music licensing and stock video may be subject to a 20% admin fee if music is not from our music providers at Artlist.io.
4.6 Hired in equipment will be charged to the client. The equipment that we own inhouse comes included in all our pricing structures as standard. If additional specialist equipment is required and isn’t an item that we own already, we will hire this in from a provider of our choice.
4.7 Any work carried out after the agreed upon hours for the chosen package will be charged at an hourly rate of £50 per hour for each videographer in attendance.
4.8 Where extra expenses are incurred, either as a result of alterations to the original brief or otherwise at the Client’s request, we expect the Client to cover these expenses.
5) OWNERSHIP & USE OF MATERIALS
5.1 Highland Wedding Films are under no obligation to provide raw files, assets, stems or rushes to any Client without prior agreement under special circumstances.
5.2 All content created or produced by Highland Wedding Films is owned solely by Highland Wedding Films. The final product(s) is exclusively licensed to the Client for global, perpetual use upon final payment. The final video may not be used by other production companies in their own video without prior licensing agreement with Highland Wedding Films.
5.3 We will not provide raw footage to any third party without written consent from the primary Client we are in contract with.
5.4 An admin fee may be charged if assets are required after the project has been signed off.
5.5 We reserve the right to use any completed video and original footage obtained during the project for our own promotions. (Including online portfolio, online marketing, showreel and promotion via social media platforms etc.).
5.6 Once work is signed off, we will always endeavour to maintain a master copy of all production files and videos however cannot be held responsible for any damage to such files. It is therefore the responsibility of the Client to safely store finalised products after the date of completion.
5.7 Any Client logo that has been animated by Highland Wedding Films should not be re-created or re-used without permission in external projects.
6) AMENDMENTS
6.1 Unless specified otherwise, all clients are entitled to one round of reasonable amendments per video free of charge.
6.2 These changes must be submitted all at once and deemed reasonable by Highland Wedding Films. Any major changes (e.g structural, core messaging, musical changes, length, brief alteration) are not included in this allowance.
6.3 Changes which require more than a 33% increase or decrease in video length is classed as a structural change and will require significant and additional work outside of the agreed allowance.
6.4 ‘One round’ refers to any given number of reasonable changes as requested by the Client but is therefore capped at 1 hour of additional work. Changes or amendments that require more than 1 hour of additional work will be charged at our standard hourly rate of £50.
6.5 Once the client has acknowledged and accepted completion of any project, any amendments or changes thereafter will be charged at the standard rate of £50/hour. This includes video exports, uploads and internal data transfers.
6.6 We have a one-hour minimum term of work for changes outside of contract.
7) CREATIVE BRIEF & REJECTION
7.1 Key deliverables must be agreed in writing before the start of any project.
7.2 If the objectives or intended outcomes change during the course of the work, it is the Clients responsibility to accept the change in brief if we identify it.
7.3 Highland Wedding Films withhold the right to alter the original pricing at any point if the brief is verbally or non-verbally altered. This includes being asked to stay on longer on the day or being asked to attend earlier.
7.4 All work is completed to a standard deemed suitable by Highland Wedding Films. If the Client wishes to make changes outside of our creative recommendations, we can no longer guarantee that the video(s) serves its original purpose and meets its brief.
8) PERMISSIONS & RELEASES
8.1 If a talent, actor or other individual featured in the production are under the age of 18 it is the Client’s responsibility to obtain permission to include them in the video, making them aware that they may also feature in our portfolio of work and our publicity materials. We will happily support you with this in detail. If there are any parents who do not want their children to appear in the video then we can make sure to keep them off camera or blur their face(s) in editing.
8.2 It is our recommendation that you make all of your guests and participants in the wedding aware that they may appear in the wedding video. (makeup artists, hair stylists, photographers, wait staff, bar tenders, car drivers, officiants etc.)
8.3 In the event that an individual makes a claim against a video, with or without a release agreement, Highland Wedding FIlms will not be held responsible for any damages or editing costs incurred.
8.4 Highland Wedding Films will most likely be in touch with the wedding venue but please be aware that it is the responsibility of the Client to inform the venue and officiant of Highland Wedding Films attendance.
9) CREDIT
9.1 Where applicable, Highland Wedding Films request credit on all platforms and we would love to see you tag us on any social media.
9.2 We are proud of the work we produce, and we are withholding the right to include a discreet production credit at the end of any video eg. “Produced by Highland Wedding Films”.
10) MISCELLANEOUS
10.1 If you are hosting us, we don't ask for much on a shoot. We do usually require a secure and dry space for our equipment to be stored. A mains 240V power supply and a table may also be required. The day can be fast paced, and we can carry our equipment on our backs but if not then a space like this would be fantastic.
10.2 Occasionally, despite permission being granted, an officiant can be awkward when it comes to the filming of a wedding, from experience more so in a religious setting. Highland Wedding Films will try and work around any restrictions on movement, microphone, or camera placement in the venue, and inform the Client of any restrictions but ultimately it is the Client’s responsibility to ensure that Highland Wedding Films can work effectively in the venue.
10.3 Highland Wedding Films requests that you have a great wedding day, and we can't wait to work with you!